From live chat and shared inbox to AI-powered automations and detailed analytics — Monjov gives your team all the tools to support customers at scale.
Connect all your support channels and manage conversations from a single, unified dashboard.
Customizable chat widget for your website
Connect support emails via IMAP/SMTP
Official WhatsApp Business API
Manage Facebook page messages
Handle Instagram direct messages
X DMs & Mentions
Manage Telegram conversations
LINE messaging support
SMS via Twilio and other providers
Phone support
Collaborative team queues
View all supported channels
Powerful conversation tools that help your team stay organized and respond quickly.
Save and reuse your best replies to answer common questions in seconds.
Categorize and filter conversations with custom labels for faster routing.
Loop in teammates with @mentions and keep everyone on the same page.
Add internal notes visible only to your team — keep context without cluttering the chat.
Full history of every interaction, note, and status change — all in chronological order.
Flag high-priority conversations so your team always resolves critical issues first.
Clara, our built-in AI agent, handles repetitive questions, suggests smart replies, and translates messages in real time — freeing your team for high-value conversations.
Real-time translation across 100+ languages
Auto-assign rule
If label = "billing" → assign to Finance team
Track CSAT scores, response times, agent performance, and more with real-time dashboards.
Join thousands of businesses using Monjov to deliver exceptional customer experiences.
Free for 15 days. No credit card needed.